Michael Kolodner47 minutes ago10 minExtension Objects: There’s Nothing to LikeExtension Objects are the "on core" place to put fields that really belong on objects like accounts and contacts. They are a problem.
Michael KolodnerApr 107 minThese Are Not The Components You're Looking ForSalesforce's "Industries" solutions come with access to many new components. I wish they worked better.
Michael KolodnerMar 276 minDeeply Skeptical About Person AccountsDespite being the official solution for dealing with individuals on Salesforce, Person Accounts are difficult to use.
Michael KolodnerMar 1315 minThe Emperor's New CloudsNew Nonprofit Cloud and Education Cloud are more expensive and less functional than NPSP and EDA. Most nonprofits should stay away.
Michael KolodnerFeb 282 minThing I Learned: Email Encoding Has ChangedSalesforce's default email encoding has switched to UTF-8 (unicode). Make sure you update yourself and all existing users.