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Let's be clear: For nonprofits Salesforce is "free."
It's free like a puppy. Not free like a beer.
If you work for a Nonprofit or Educational Organization you've come to the place to learn how to use Salesforce wisely, effectively, and
cheaply.
The Emperor's New Clouds
New Nonprofit Cloud and Education Cloud are more expensive and less functional than NPSP and EDA. Most nonprofits should stay away.
Michael Kolodner
Mar 13, 2024
15 min read
Thing I Learned: Email Encoding Has Changed
Salesforce's default email encoding has switched to UTF-8 (unicode). Make sure you update yourself and all existing users.
Michael Kolodner
Feb 28, 2024
2 min read
My FlowLog Object
I use a custom object to log when automation fires and what steps are completed. Here's what I built and how I make it easy to reuse.
Michael Kolodner
Feb 14, 2024
5 min read
Email to someone not [yet] in Salesforce
How I solved the challenge of emailing someone that might not be in Salesforce and still relating that message to the right record.
Michael Kolodner
Jan 31, 2024
7 min read
Things You Don’t Need: Sales+Service
Nonprofits should only pay $432/user/year, a Lighting Enterprise Edition or Sales Cloud license. They're often sold more expensive licenses.
Michael Kolodner
Jan 17, 2024
3 min read
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