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Let's be clear: For nonprofits Salesforce is "free."
It's free like a puppy. Not free like a beer.
If you work for a Nonprofit or Educational Organization you've come to the place to learn how to use Salesforce wisely, effectively, and
cheaply.
Thing I Learned: Email Encoding Has Changed
Salesforce's default email encoding has switched to UTF-8 (unicode). Make sure you update yourself and all existing users.
Michael Kolodner
Feb 28, 2024
2 min read
My FlowLog Object
I use a custom object to log when automation fires and what steps are completed. Here's what I built and how I make it easy to reuse.
Michael Kolodner
Feb 14, 2024
5 min read
Email to someone not [yet] in Salesforce
How I solved the challenge of emailing someone that might not be in Salesforce and still relating that message to the right record.
Michael Kolodner
Jan 31, 2024
7 min read
Things You Don’t Need: Sales+Service
Nonprofits should only pay $432/user/year, a Lighting Enterprise Edition or Sales Cloud license. They're often sold more expensive licenses.
Michael Kolodner
Jan 17, 2024
3 min read
Things You [usually] Don’t Need: A Full Sandbox
Nonprofits rarely need or should pay for a full copy sandbox. Unless you have a specific project that's going to need it, save your money.
Michael Kolodner
Jan 3, 2024
4 min read
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