Let's be clear: For nonprofits Salesforce is "free."
It's free like a puppy. Not free like a beer.

If you work for a Nonprofit or Educational Organization you've come to the place to learn how to use Salesforce wisely, effectively, and cheaply.

Michael Kolodner

Mar 27, 20246 min read

Despite being the official solution for dealing with individuals on Salesforce, Person Accounts are difficult to use.

Michael Kolodner

Mar 13, 202415 min read

New Nonprofit Cloud and Education Cloud are more expensive and less functional than NPSP and EDA. Most nonprofits should stay away.

Michael Kolodner

Feb 28, 20242 min read

Salesforce's default email encoding has switched to UTF-8 (unicode). Make sure you update yourself and all existing users.

Michael Kolodner

Feb 14, 20245 min read

I use a custom object to log when automation fires and what steps are completed. Here's what I built and how I make it easy to reuse.

Michael Kolodner

Jan 31, 20247 min read

How I solved the challenge of emailing someone that might not be in Salesforce and still relating that message to the right record.