Michael KolodnerFeb 282 minThing I Learned: Email Encoding Has ChangedSalesforce's default email encoding has switched to UTF-8 (unicode). Make sure you update yourself and all existing users.
Michael KolodnerFeb 145 minMy FlowLog ObjectI use a custom object to log when automation fires and what steps are completed. Here's what I built and how I make it easy to reuse.
Michael KolodnerJan 317 minEmail to someone not [yet] in SalesforceHow I solved the challenge of emailing someone that might not be in Salesforce and still relating that message to the right record.
Michael KolodnerJan 173 minThings You Don’t Need: Sales+ServiceNonprofits should only pay $432/user/year, a Lighting Enterprise Edition or Sales Cloud license. They're often sold more expensive licenses.
Michael KolodnerJan 34 minThings You [usually] Don’t Need: A Full SandboxNonprofits rarely need or should pay for a full copy sandbox. Unless you have a specific project that's going to need it, save your money.
![Email to someone not [yet] in Salesforce](https://static.wixstatic.com/media/77ee92_2f0868da58db485ea0f16730deba9a89~mv2.jpeg/v1/fill/w_2060,h_1548,fp_0.50_0.50,q_90,enc_auto/77ee92_2f0868da58db485ea0f16730deba9a89~mv2.jpeg)
